Refund Policy

Refund Policy

At Sahfar Tourism, we understand the importance of clear and fair refund policies. Please review the following refund policy details carefully:

Refund Eligibility:

No refunds will be processed before 15 days of the scheduled tour start date.

Refunds are subject to the terms and conditions of individual service providers, and their policies may apply.

Refund Request Process:

To initiate a refund, travelers must submit a formal request via email (info@sahfartourism.com) to our customer service team.

The refund request must include a detailed explanation or valid cause for the refund request.

Travel Documentation and Health

Travelers are responsible for possessing valid travel documents, including passports, visas, and health certificates.

. We recommend obtaining comprehensive travel insurance covering trip cancellations, medical emergencies, and other unforeseen events.

Account Details Requirement:

Upon refund application, travelers must provide accurate bank account details for the refund transaction. This includes account holder name, bank name, account number, and IFSC code.

Refund Processing Time:

Once the refund request with all necessary details is received, Sahfar Tourism will process the refund within 30 working days of the application date.

Third-Party Refund Policies:

Refunds are subject to the policies of third-party service providers (hotels, airlines, etc.) and their terms and conditions.

Any cancellation fees or penalties imposed by these service providers will be deducted from the refund amount.

Non-Refundable Services:

Some services or bookings may be non-refundable or have different refund terms specified at the time of booking.

Non-refundable fees or charges will be communicated clearly during the booking process.

Dispute Resolution:

In the event of any dispute or discrepancy regarding refunds, Sahfar Tourism reserves the right to investigate and resolve the matter fairly based on the provided information.

Communication and Updates:

Sahfar Tourism will communicate any updates or status regarding refund processing to the traveler through email or other specified communication channels.

Refund Exceptions:

Refunds may not be processed in cases where the traveler fails to meet the terms and conditions outlined by Sahfar Tourism or third-party service providers.

Policy Updates:

Sahfar Tourism reserves the right to modify or update this refund policy at any time. Any changes will be communicated through our official channels.

It is essential to review and understand these refund policies before engaging with Sahfar Tourism services. For any queries or assistance regarding refunds, please contact our customer service team promptly.

For more setails please contact +91 89101 46158 or write mail to info@sahfartourism.com

Kind Regards,

Sahfar Tourism Management